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  1. How do I create a group?

You create a group as soon as you create an account on www.aluminiapp.com the details you enter are what is displayed on the Alumini mobile app.

  1. How much does Alumini cost?

Alumini is free for every group. The group owner does not have to pay any money to keep the group running. For individual members it is also free, except the individual decides to use Alumini for an additional organization.

  1. My members are large, how do I auto authenticate members?

To auto authenticate large number of members the portal comes with an option to upload your existing members list to Alumini for auto authentication. When you sign in;

  1. Select the Manage Members tab

  2. choose the unauthorised users option.

  3. Select the Green Button to Upload a list of your members. You can download a sample CSV file to make it easy to fit in the specification of the portal.

  1. I do not need to authenticate members, how can I stop authentication?

If you don’t need to authenticate your members, you can disable authentication. You do this by selecting the My Profile tab, scroll to the very end and select the Disable button. Click the update button to validate your option.

  1. I need to participate in the Chat, how can I do this?

To participate in Group activities, you need to download and install Alumini from the App store of your choice. The portal only grants you administrative functions.

  1. How do I Create an Event?

To Create an Event, after you Sign in to your account, you need to select the Manage Events tab. This will display all your events if you have any. Select the Add New Event button to create a new event. Fill in your event details and validate by selecting the Add button. This will send an Event Notification to all your members.

  1. How do I create a Meeting?

To Create a Meeting, after you Sign in to your account, you need to select the Manage Meetings tab. This will display all your Meetings if you have any. Select the ‘Add New Meeting’ button to create a new meeting. Fill in your meeting details and validate by selecting the Add button. This will send a Meeting Notification to all your members.

  1. I need to change My Group name.

To change your Group name, Sign in to your account and Select the ‘My Profile’ tab. Edit the existing group name and validate your choice by Clicking the ‘Update’ button at the end of the page.

  1. I need to change my group logo and themes.

To change your Group Logo and theme, Sign in to your account and Select the ‘My Profile’ tab. Edit the existing group theme by clicking on the ‘Background Colour’ option to change the colour. In the Group Logo’ option select Browse to upload a new image for your group. Validate your choice by clicking the ‘Update’ button at the end of the page.

  1. How do I authenticate or add members?

Your members need to download and install the Alumini app from their app store. Once they create a profile, they need to use the ‘Search Group’ option in the app to search for your group and select authentication to join the group.

You can either add users through the unauthorised user option of the ‘Manage Members’ tab by uploading a members list to the portal for auto authentication, or manually authenticate users. The manual authentication requires you to select the ‘Manage Members’ button and choosing the ‘New Request’ option. This will display all new requests to join the group. You accept or reject any of the requests.

  1. How do I view all my authenticated members?

To view all authenticated members of your group, you need to sign in to your account, select the ‘Manage Members’ tab and choose ‘Alumini’ option. This displays a list of all members of your group that are authenticated.

  1. How do I remove members?

You need to sign in to your account, select the ‘Manage Members’ tab and choose ‘Alumini’ option. This displays a list of all members of your group that are authenticated. Select the ‘Reject’ button displayed beside the name of the member you need to remove.

  1. A member has requested authentication through the app, how do I validate his membership to join the group?

Once members request authentication to join your Group the default method is for the request to show up in your ‘Manage Members’ tab, ‘New Request’ option. You Accept or Reject the user at that point.

  1. I need to add another Administrator.

Your group account comes with a single username and password. For another admin to manage the portal, the detail has to be shared with him.

  1. How do I Create Sub Groups?

After logging into the portal, you need to select the Manage Subgroup tab. If there are any Sub group in your group, it will be displayed here, else it will be blank. To create a Sub Group, select the ‘Create new Sub Group’ green button to your right. Enter the details of the Sub Group, make it active if required, and indicate whether or not you require authentication for the new Sub Group. Then validate the creation by selecting the Add button. Repeat this process for as many Sub Group as you require.

  1. How do I Add members to the Sub Group?

There are two ways to add members to the Sub Group; through the App or through the portal by the Sub Group Admin. Either way, the member will have to select the Sub Group, from the App and request authentication by tapping Authenticate.

    1. Through the portal: To add an already authenticated member to a Sub Group.

      1. Select manage Sub Group tab.

      2. Select the Sub Group you intend to add the member. Then select ‘View’ to display the Sub Group properties.

      3. Then Select Authentication Requests from the menu on the left. Locate the user and accept. The member is added to the Sub Group.

    2. Through the Sub Group Admin:

      1. The Admin selects the Sub Group button from the Group’s main page. All Sub Groups of the group are displayed.

      2. Then select the required Sub Group. All options related to the Sub Group are displayed.

      3. Select the Authentication Request button (only Sub Group Admins have this option). This displays the authentication requests for the Sub Group. Select the member and accept. The member is added to the sub Group.

Kindly note that Sub Group authentication can be switch off if necessary



How do I create a Sub Group Administrator?

To create an admin for the Sub Group, you need to first add an already authenticated member of your group to the Sub Group, because Sub Group admins have to be members of that Sub Group.

  1. Select manage Sub Group tab.

  2. Select the Sub Group you intend to add the admin to. Then select ‘View’ to display the Sub Group properties.

  3. Select ‘Manage Members’ then Members, to display all members of the subgroup.

  4. Locate the member you need to set as Admin, then select the ‘Change as Admin’ button. The selected member is automatically added to the Sub Group admin.

Kindly note that you can add more than one admin. Just follow the same process.

For issues not covered here kindly send an email to support@aluminiapp.com and we’ll respond as soon as possible.

 
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  • Alumini Office
    9 Conrad close,
    Grays, Essex Rm16 2TW
    United kingdom